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"Appointment failure"

A review of St Mary's Medical Centre by Ian Martin written on Friday 18th of September 2015


I got in the surgery 10 minutes prior to appointment and a patient turned up late but got took through early. I then waited 40 minutes after my time and the patient was still in the room when I enquired and was told I had missed my appointment so could not be seen. Explained that I had booked in at the desk early but still was told I would need to make another appointment. I came out of work early for this and to date I have not been seen..

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